i can tell this is somewhat directed at meHellaMelos wrote:Ok ok ok guys here is the deal. I don't appreciate you bashing "my tech". Yeah I could have stumbled around and figure it out, but the truth is I think he does a sick job and I like giving the only local music store any business I can afford to give. Every time I've ever had anything done, it's either perfect or damn near perfect. I took my guitar back and turns out it was something very very minor. Should he have caught it initially? Maybe.. but he stopped what he was doing and fixed it for me in a matter of minutes. He is a most chumpless dude.
i appreciate what you're saying and i apologise. i'm glad it's sorted, but it wasn't just something very very minor, it was four somethings very very minor, and to an outsider all these things together look sloppy and reflect badly on the tech's skills and pride in his work, in my opinion. i think the people in this thread answered your questions as any stranger on the other side of the world would care to, and we more or less had the same opinion of your tech: negative. it's not going to be on anyone's radar to second guess whether you're best buds and then sugar coat the replies because of it.
having said that, he definitely redeemed himself by fixing it asap with no bullshit, and no extra charge - that's definitely what any decent tech should do. and to be clear, this is not "let's flame jamie at matt's guitars", because none of his know him and have not made this personal,.