NGD (incoming)

dezb1 · Post by **dezb1** » Fri Jun 10, 2016 7:00 am

Packaging is undamaged, looks like it was packed like that at the factory. Aye from Thomann so it should go back easy enough was the last one they had so no replacement....

Post by **Doog** » Fri Jun 10, 2016 9:29 am

BearBoy · Post by **BearBoy** » Fri Jun 10, 2016 9:31 am

sunshiner · Post by **sunshiner** » Fri Jun 10, 2016 10:20 am

Bummer. It could happen during the shipping. If someone stored the box vertically and then it rapidly fell flat on the floor. No damage on the package and a torn off neck. Still very upsetting

dezb1 · Post by **dezb1** » Fri Jun 10, 2016 10:47 am

sunshiner wrote:Bummer. It could happen during the shipping. If someone stored the box vertically and then it rapidly fell flat on the floor. No damage on the package and a torn off neck. Still very upsetting

Fair point, Pictures of guitar and packaging sent off. Waiting on a reply.

BoringPostcards · Post by **BoringPostcards** » Sat Jun 11, 2016 1:50 pm

How gooched is it? Can it be repaired without spending too much?
That guitar looks worth it, if the damage wasn't too catastrophic.

dezb1 · Post by **dezb1** » Sat Jun 11, 2016 2:53 pm

It should have been a thing of beauty, but it's mangled they'd have to pretty much give me the guitar in order for me to take the risk of a fix.

dezb1 · Post by **dezb1** » Tue Jun 14, 2016 7:18 pm

Anyone here had dealings sending a damaged guitar back to Thomson? I've sent a cab that i didnt like back and they were very efficient... but with this damaged guitar they're really dragging their heals I've still not received any info on sending it back all I've had is a form to fill in stating what's wrong with the guitar that I had to send back in order for the return to proceed but that was Saturday .

Fakir Mustache · Post by **Fakir Mustache** » Wed Jun 15, 2016 6:28 am

It takes them a up o a week to send the return ticket, but it'll come. The return is free, you just print the labels and stick them on.

The reason it takes a while is because several people have to check it out and approve the return.

dezb1 · Post by **dezb1** » Wed Jun 15, 2016 2:14 pm

Got the return label and hour ago, so I'm off to the post office.

Fakir Mustache · Post by **Fakir Mustache** » Wed Jun 15, 2016 3:24 pm

Post office? That's weird, here they do it by UPS or DHL. Make sure you read what the instructions said.

dezb1 · Post by **dezb1** » Wed Jun 15, 2016 4:23 pm

Fakir Mustache wrote:Post office? That's weird, here they do it by UPS or DHL. Make sure you read what the instructions said.

Aye, they use Arsehole Force over here... probably the reason it's broken in the first place.

gusman2x · Post by **gusman2x** » Wed Jun 15, 2016 5:50 pm

dezb1 wrote:
Aye, they use Arsehole Force over here... probably the reason it's broken in the first place.

Truth

singlepup · Post by **singlepup** » Thu Jun 16, 2016 2:59 pm

Just glad it's getting taken care of... I hate it when bad things happen to good guitars.

dezb1 · Post by **dezb1** » Thu Jun 16, 2016 6:19 pm

Was a shame as it was a lovely looking thing:

BearBoy · Post by **BearBoy** » Thu Jun 16, 2016 6:42 pm

You going to try to get one from somewhere else Dezb?

dezb1 · Post by **dezb1** » Thu Jun 16, 2016 7:38 pm

BearBoy wrote:You going to try to get one from somewhere else Dezb?

Discontinued, and commanding twice what Thomann were charging so I'm afraid not.

BearBoy · Post by **BearBoy** » Thu Jun 16, 2016 7:47 pm

Tits.

Bacchus · Post by **Bacchus** » Thu Jun 16, 2016 9:31 pm

Bollocks.

dezb1 · Post by **dezb1** » Fri Jun 17, 2016 12:44 am