erm what... Memory Toy (with reply from EHX)
Moderated By: mods
I would like a small sized pedal... It's taken me ages to sort out my board.... screwing pedals down, and chopping bits out to make way for leads etc. It's to replace the echohead, so equivalent size would be nice.
Who knows I might just re-shuffle again, but I wasn't meant to be buying more stuff !!!!!
I tried the carbon copy again today and it really doesn't excite me at all.
I got my refund from the shop today, and a pack of Elixar acoustic strings to cover my return postage x2. They've been pretty good.
I've also just sent an unhappy email to EHX, so I'll se what they have to say.
Who knows I might just re-shuffle again, but I wasn't meant to be buying more stuff !!!!!
I tried the carbon copy again today and it really doesn't excite me at all.
I got my refund from the shop today, and a pack of Elixar acoustic strings to cover my return postage x2. They've been pretty good.
I've also just sent an unhappy email to EHX, so I'll se what they have to say.
This is the email I sent EHX, I was meant to re-draft what I wrote but I sent it by accident before doing so.
I was gonna make myself come off less of a wanker throwing his toys out of the pram.
Anyways....
Hi EHX,
I recently ordered a Memory Toy unit. This was the perfect pedal for
me as I was also hankering for some kind of chorus as well. Having
limited space on my board this was an ideal purchase for me.
On arrival it was faulty straight out of the box.... nothing, other
than the blend knob acted as a reverse volume. Sigh....
So i send this pedal back to the retailer and I ask for a
replacement.... 6 days later I receive another and this too was
faulty with the exact inherent problems.
So now I have to send this one back too, waste half a day packing and
addressing parcels and request a refund and achieve absolutely
nothing in return....
it's almost put me off buying EHX products now, even though I've been
an avid supporter and user in the past.
I wonder if you have a bad batch or some general bad design
flaws ??? ... have faults been reported ??
I thought this pedal was (or so I thought) good value for money. But
for me its been nothing but a headache...
I have been pushing my fellow colleagues in the guitar shop I work
for to take on the EHX line. I'm now kind of skeptical...
I just wanted to vent my frustration & dissatisfaction on this
occasion, and thought it may be in your interest for me to pass this
information onto you.
Hopefully this problem can be addressed in future.
many thanks
Owen
--------
Hello Owen,
We are very sorry for the problems that you have had with the Memory Toy.
We did have a bad run of them. The problem has been sorted out and we had to do a design change and we had to modify the interior boards a little bit.
In the future you can send the pedals directly to us and we can either repair or replace or in this case, modify the unit for you.
We hope that your next EH experience is a positive one!
Thanks for taking the time to write.
Regards,
I do notice on the second version (& not on the first) they used a piece of spongy material, to hold the detachable circuit board in place. If you remember my first pedal had become detached and if the second had been o.k. this is exactly what I would have done.
I got my Elixir acoustic strings today & now going to use the original purchase money to buy a Diago power supply, so i can use all my pedals I own together.
I was gonna make myself come off less of a wanker throwing his toys out of the pram.
Anyways....
Hi EHX,
I recently ordered a Memory Toy unit. This was the perfect pedal for
me as I was also hankering for some kind of chorus as well. Having
limited space on my board this was an ideal purchase for me.
On arrival it was faulty straight out of the box.... nothing, other
than the blend knob acted as a reverse volume. Sigh....
So i send this pedal back to the retailer and I ask for a
replacement.... 6 days later I receive another and this too was
faulty with the exact inherent problems.
So now I have to send this one back too, waste half a day packing and
addressing parcels and request a refund and achieve absolutely
nothing in return....
it's almost put me off buying EHX products now, even though I've been
an avid supporter and user in the past.
I wonder if you have a bad batch or some general bad design
flaws ??? ... have faults been reported ??
I thought this pedal was (or so I thought) good value for money. But
for me its been nothing but a headache...
I have been pushing my fellow colleagues in the guitar shop I work
for to take on the EHX line. I'm now kind of skeptical...
I just wanted to vent my frustration & dissatisfaction on this
occasion, and thought it may be in your interest for me to pass this
information onto you.
Hopefully this problem can be addressed in future.
many thanks
Owen
--------
Hello Owen,
We are very sorry for the problems that you have had with the Memory Toy.
We did have a bad run of them. The problem has been sorted out and we had to do a design change and we had to modify the interior boards a little bit.
In the future you can send the pedals directly to us and we can either repair or replace or in this case, modify the unit for you.
We hope that your next EH experience is a positive one!
Thanks for taking the time to write.
Regards,
I do notice on the second version (& not on the first) they used a piece of spongy material, to hold the detachable circuit board in place. If you remember my first pedal had become detached and if the second had been o.k. this is exactly what I would have done.
I got my Elixir acoustic strings today & now going to use the original purchase money to buy a Diago power supply, so i can use all my pedals I own together.
Last edited by othomas2 on Thu Jan 21, 2010 8:34 pm, edited 1 time in total.
Mention free t-shirt next time. It feels slimy, but it always works. Having a t-shirt printed is the first thing a company does and yet the last product they unload.othomas2 wrote:Yeah, I was kinda fishing for somethin' but it didn't happen... oh well.... I guess a reply nowadays is thought to be adequate.Skip wrote:sad they didn't offer you a small token t-shirt or something small to make you feel like they at least
seemed like a very generic response
There was a book in the 90s called "Idiot Letters" which spawned numerous imitations and sequels... on each left page was a letter the author (Paul Rosa) had written to different companies expressing some sort of dissatisfaction, creating an outlandish anecdote regarding their products OR just saying hello. On the corresponding right side page was their reply. In every single letter after the 3rd or 4th (when he began receiving the odd free t-shirt for writing) he began closing the letters with requests for a free t-shirt or bumper sticker, and he always got 'em. My favorite letter was one to the M&M's company saying a bear had smelled his M&M's while he was camping and ripped his arm off, and while he was now pretty much over it he thought they should change their slogan to the more sensitive "The milk chocolate that melts in your mouth... not in your hand/s [if you have any]."
He got a free M&M's shirt.
Aug wrote:which one of you bastards sent me an ebay question asking if you can get teh kurdtz with that 64 mustang?
robertOG wrote:fran & paul are some of the original gangstas of the JS days when you'd have to say "phuck"
