westtexasred wrote:For bringing back too many guitars.
Seems like the sales people are butthurt that they didn't actually get to keep the money from any of those guitars.
You'd think that gutiar center would have a rental program.
Well yeah, they work on commission + something close to minimum wage (from what I've read), so I'm sure returns probably don't help their sales quotas.
They actually did send me a questionnaire (I fill them out in the faint hopes of winning something each month) asking me for my thoughts on a rental program. It would be a great way to try out gear since GC is rarely an ideal environment to really try out anything.
I worked for GC. It's commission with draw of minimum wage. So basically each month you get two paychecks for minimum wage salary, plus one for your commission minus the other two paychecks. So really it's all commission but if you don't hit your numbers they give you minimum wage at least. When I worked there (3 years ago now) the commission rate was 10% of gross profit (which was the difference between cost+freight and sale price), plus 2% of the sale price (the 2% became 2.5 for department managers and 3% for sales managers). So if you're a sales guy selling a $100 product that cost GC $70, you're making $5 for selling it
I have thought about working there, but in a different department because I don't know nearly enough to work in guitars. But that pay scale + the fact that I hate retail have convinced me to keep looking around. The people that work in my local GCs are all pretty nice and I've never had any issues with customer service or returns as they're very laidback, but they're working for next-to-nothing. They get a pretty sweet employee discount, but what difference does it make if you can barely pay the rent.
Honestly it was a fun job....I miss it sometimes but whenever I go in and have to deal with all the kids playing Metallica and GNR songs on out of tune schecters it makes me wonder how I was ever able to stand it.
as a Department manager in accessories I made about $26,000 a year, and most people in other departments made more, since I got screwed on the 3% of net sales-accessories has the highest profit margin but obviously the lowest net, so even if I made the store the most money, the next 4 guys on the sales ranker could be making more than me, fucked up I know. (and yes, I was 3% instead of 2.5% because I brought this up to my boss who gave me a "raise"....I was still making less than some guys in Guitars and Pro Audio at 2%).
Obviously with any commission job, your pay fluctuates during the year....I made nearly 3 times as much in December as the other months. Also another thing to consider is that the job I left GC for started me at $26k/year and I worked 37.5 hr weeks. At GC I was working at least 44 hours a week, and 56 hours a week 3 months out of the year.
I applied at Guitar center last year. The store down the street from me wasn't hiring unfortunately. And one about 25-30 minutes from me offered me a job, but it was the worst of the 4 guitar centers in the area, they required that I take a refresher course at a community college to brush up my spanish speaking, and they were only offering minimum wage plus commission, but it was the least busy of all the guitar centers I've been in in the area so I doubt I would make commission, plus the added trouble of the longer commute, and having to take a spanish class made it not worth it in any way at all. The one right down the street from me is the best one, and I would most likely make decent commission there plus it's not much of a drive, so I would have taken a job there, but everyone in that store that I talked to said they started out at the other crappier stores and transferred into that store after a year or two. I wouldn't have been able to handle working in the store that offered me the job for a year or two... so I turned it down and the next week I got my guitar lesson teaching job, so it all definitely worked out for the better.
i run a shoe department with 20 people making 9% straight commission. what you sell is what you make. no one here makes minimum (they all make more).
when people come in and do this shit it is SHITTY. people gotta eat. when you buy a shoe (guitar in this case) one week and return it the next week, the 9 bucks they made off a 100 dollar shoe goes right back to the company.
that hamburger you ate last week, yea you somehow gotta throw it up, repackage it, and take it back to burger king because some motherfucker returned a pair of shoes she had no intention of keeping and your lunch money got repoed.
it gets old REALLY FUCKING QUICK when you spend 30 minutes of your day or more with a customer and they pull this kind of cronic return bullshit. my associates figure out real quick who these people are and don't give them the time of day. they are a waste of time, to them, thier paycheck, and the company. if they cant get control of thier OCD bullshit its thier own problem.
i got no love for you calling people trying to make a living nazis.
and i fucking hate guitar center. but what you are doing to people is shitty.
robroe wrote:i run a shoe department with 20 people making 9% straight commission. what you sell is what you make. no one here makes minimum (they all make more).
when people come in and do this shit it is SHITTY. people gotta eat. when you buy a shoe (guitar in this case) one week and return it the next week, the 9 bucks they made off a 100 dollar shoe goes right back to the company.
that hamburger you ate last week, yea you somehow gotta throw it up, repackage it, and take it back to burger king because some motherfucker returned a pair of shoes she had no intention of keeping and your lunch money got repoed.
it gets old REALLY FUCKING QUICK when you spend 30 minutes of your day or more with a customer and they pull this kind of cronic return bullshit. my associates figure out real quick who these people are and don't give them the time of day. they are a waste of time, to them, thier paycheck, and the company. if they cant get control of thier OCD bullshit its thier own problem.
i got no love for you calling people trying to make a living nazis.
and i fucking hate guitar center. but what you are doing to people is shitty.
my people working on 100% commission are loling @ me for getting payed manager salary 40 hours a week and working 50 or 60
commission has its draw backs
so does working salary
so does contracting
work sucks period i guess no matter how you get payed.
unless you are a new york state trooper and get payed 100,000.00 a year to fucking sit in your car all day with your little radar gun being a cocksucker
robroe wrote:
work sucks period i guess no matter how you get payed.
this is trewth.
robroe wrote:
unless you are a new york state trooper and get payed 100,000.00 a year to fucking sit in your car all day with your little radar gun being a cocksucker
Holy crap, if I ever decide to sell out and actually use my criminal justice degree that's where I'm headed! I don't think I could ever do that though. I'd feel like I died inside every time I'd pull someone over for speeding.
portugalwillie wrote:work sucks. cops suck. don't combine the two, you'll just a get a double suck.
this is precisely why I haven't done so. I told a cop to his face that cops like him were the reason I decided to not use my criminal justice degree. The asshole was two car lengths ahead of me at a stop light in the left-most of 2 left turn lanes, I was in the right of the left turn lanes. He doesn't move when the light turns green, stares me down as I drive past him, immediately pulls behind me (cutting off the guy behind me mind you) and then pulls me over and gives me an expired registration ticket. I had long hair at the time and clearly the cop saw me in his rear view mirror, profiled me, and decided he was gonna find a reason to pull me over. He seemed to be having a bad day to begin with, hence why he was an asshole to me and decided without being able to see that my registration was out that he was going to pull me over for something, and my comment about him confirming my decision to not use my CJ degree pissed him off even more. I ruined his day and the court dropped the ticket because I got my registration updated the next day. win win.
robroe wrote:i run a shoe department with 20 people making 9% straight commission. what you sell is what you make. no one here makes minimum (they all make more).
when people come in and do this shit it is SHITTY. people gotta eat. when you buy a shoe (guitar in this case) one week and return it the next week, the 9 bucks they made off a 100 dollar shoe goes right back to the company.
that hamburger you ate last week, yea you somehow gotta throw it up, repackage it, and take it back to burger king because some motherfucker returned a pair of shoes she had no intention of keeping and your lunch money got repoed.
it gets old REALLY FUCKING QUICK when you spend 30 minutes of your day or more with a customer and they pull this kind of cronic return bullshit. my associates figure out real quick who these people are and don't give them the time of day. they are a waste of time, to them, thier paycheck, and the company. if they cant get control of thier OCD bullshit its thier own problem.
i got no love for you calling people trying to make a living nazis.
and i fucking hate guitar center. but what you are doing to people is shitty.
But seriously,I was in sales for 30 years so I know exactly what you are talking about. Anyway,I'm not gonna do it anymore.I only called them Nazi's because I used that Colbert photo.
That's a pretty tough business model for employees. I've never worked on commission but that sounds horrible. I thought there'd be some sort of system where you keep the commission because after all you still sold it. Aftersale stuff should be the shop's problem.
there's no way to tell if the sales man helped or not.
when i bought my last 1965 mustang at guitar center, i researched it (found it online for a insane price) went in the store, grabbed it, walked around with it in my hands playing it not plugged in for about 15 minutes getting a feel for it, went in the sound proof room plugged it into a amp to see if the pickups worked, and then bought it.
the guy that made the commission on it was the first guy that said "hi" to me after i got out of the room with it. it took about 10 more minutes of me walking around with it in my hand. that guy got comission on an 899 dollar vintage instrument for saying hi to me. no sales pitch. i know what i want, i don't need to be sold to, i do what i want.
robroe wrote:my people working on 100% commission are loling @ me for getting payed manager salary 40 hours a week and working 50 or 60
commission has its draw backs
so does working salary
so does contracting
work sucks period i guess no matter how you get payed.
unless you are a new york state trooper and get payed 100,000.00 a year to fucking sit in your car all day with your little radar gun being a cocksucker
amen, brotha. Also for your other post as well. When i go into a GC, i know what i want. I research before going into the store and call first, as i dont wanna waste their time or my own.
I went through a period years ago of trading stuff back at a shop but i never got what i paid. So the owner was well happy i suppose.
So... do you have like a 28 day period were you can return a guitar at GC. Not sure how it works here, obviously i must have kept guitars too long because i always lost on returning them.
