Posted: Thu Dec 11, 2008 2:38 pm
I know. But cheapness.
Thomann also costs way more than retail, which is £349.
Says £241 on there. Which is £20 more expensive than the cheapest I can find just the head.Mike wrote:Thomann also costs way more than retail, which is £349.
Corrected:euan wrote:Over £150 is free shipping I believe.
And if you order anything under £150 it seams to be a tenner postage.free shipping on orders over 199 EUR (173 GBP)
I see myself getting the stack in 6 months or so so I can get a rev 2.0 version.As a company we are very wary of intervening on user forums as we believe that companies should not use forums to promote their products or put a positive spin on any customer service issues. However, in this case we feel that some clarification of the current situation is required.
The HT-5 palm muting issue is caused by ‘mains overvoltage’. This is where the mains supply voltage varies significantly above its nominal rated value. This issue is prevalent in the UK where historically the mains voltage has been 240V rather than the standard European 230V. This is compounded by the fact that mains supplies can vary significantly locally, so some areas of the UK may be more susceptible than others. Although we always extensively test new products before their launch, this mains variance means that a minority of HT-5 users in the UK may experience the palm muting issue on units from the first production run. We have now implemented a simple modification to the HT-5 making it immune to these mains voltage fluctuations.
We will of course remedy any HT-5 problems that any Blackstar user may have. If you have experienced the HT-5 overvoltage issue than please return the unit to the dealer you made the purchase from.
As musicians ourselves we are very passionate about Blackstar products and take all customer service issues extremely seriously. We are also very proud of our UK dealer network and are confident that Blackstar customers will always receive first class service from them. Obviously, if this is ever not the case you can contact us directly at enquiries@blackstaramps.com or 01536 312620, on this or any other issue.
I came across that forum while googling issues with the amp and this is pretty much the only thing which is stopping me from buying one. Hopefully its not a huge issue. It will be interesting to see how this turns out.Mike wrote:I saw one in Vintage & Rare on Saturday, they do look very nice (by the way your Boss sounds fucking awesome!)
Do me a favour and try some low palm-muting around 3 o clock on the gain channel (which is a lot of Gain I gather), apparently there is an issue with some bad "farty" clipping due to the ancient 240V/230V thing (people design for 230 for Europe and since we have 240V things sometimes go wrong)
See this thread for discussion:
http://www.musicradar.com/forum/showthr ... 00&page=12
This is the pertinent post from Blackstar themselves:
I see myself getting the stack in 6 months or so so I can get a rev 2.0 version.As a company we are very wary of intervening on user forums as we believe that companies should not use forums to promote their products or put a positive spin on any customer service issues. However, in this case we feel that some clarification of the current situation is required.
The HT-5 palm muting issue is caused by ‘mains overvoltage’. This is where the mains supply voltage varies significantly above its nominal rated value. This issue is prevalent in the UK where historically the mains voltage has been 240V rather than the standard European 230V. This is compounded by the fact that mains supplies can vary significantly locally, so some areas of the UK may be more susceptible than others. Although we always extensively test new products before their launch, this mains variance means that a minority of HT-5 users in the UK may experience the palm muting issue on units from the first production run. We have now implemented a simple modification to the HT-5 making it immune to these mains voltage fluctuations.
We will of course remedy any HT-5 problems that any Blackstar user may have. If you have experienced the HT-5 overvoltage issue than please return the unit to the dealer you made the purchase from.
As musicians ourselves we are very passionate about Blackstar products and take all customer service issues extremely seriously. We are also very proud of our UK dealer network and are confident that Blackstar customers will always receive first class service from them. Obviously, if this is ever not the case you can contact us directly at enquiries@blackstaramps.com or 01536 312620, on this or any other issue.